Online Reputation Management (ORM)

What is Online Reputation Management?

Online reputation management, or ORM, is a term used to describe all the actions an organization takes to monitor, address, analyze, and shape the impressions customers and leads have of them.

Why do I need it?

It may seem like your online reputation is totally in the hands of your customers. However, the reality is companies can do a lot to enhance their reviews and improve consumer confidence.

Providing a quality product or service is essential, but often that is not enough. Because as business owners know, it is often challenging to make everyone 5-star happy. And, far too often, customers that loved your service or product do not take the time to post about their positive experience.

However, by developing a formalized online reputation management program for you, we can increase the number of customers willing to share their positive experiences and minimize negative customer reviews.

À La Carte Pricing

The pricing below is for all services. To determine which services are best for you, contact us to start a conversation.

Directory listing management (up to 70 listing sites)$99monthly
Survey hosting, maintenance, and reporting (website hosting with Amplico required)$99monthly
Survey build-out with review automation$499one-time

How do I get started?

All you need to do to get started is complete a contact us form, and we will reach out to you to schedule a 30-minute discovery call. During that call, we will work to understand your current customer review process better and provide you with a free recommendation and a proposal for us to complete the work for you.